Francis Ngai is Honorary Secretary and Vice-President of Hong Kong Computer Society in charge of Industry Relations, founding three industry sub-committees, namely, Retail, Travel & Transportation, and Construction industry. Currently, he is sitting on advisory boards in various companies and organizations as well as being a doctorate degree candidate in HKUST with Innovation and Digital Transformation as his focus of research.
He was the General Manager of IBM China/Hong Kong Limited, overseeing IBM’s business and strategic development in Hong Kong. Establishing the IBM Innovation Center in Science Park and nurturing customer innovation partnership programs were his signature achievements other than growing the business for HK during his capacity. Consultancy and implementation of digital transformation programs for clients were IBM’s one of the major business portfolios. He is always acknowledged as a transformational leader. He was the one integrating the Digital Sales and Commercial salesforce in IBM.
Francis retired from IBM in October 2021 after his 34 years of service. He joined IBM in 1987 with a bachelor’s degree in Statistics, Economics, and International Business from the Chinese University of Hong Kong. He ever worked in various roles in sales, channel, and technical functions at IBM. He left IBM once to EMC for four years in 2000 as the HK General Manager, Channel Director for South China, and Sales Director for Industrial Sector in China, and then rejoined IBM in 2004.
Francis himself is also an active participant in the Hong Kong community and IT industry. Other than HKCS, he is also appointed as the Chairman of the HK ICT Award 2021 organized by the Government. He is also a member of the Cyberport Advisory Board, vice chairman of the eMPF Technology Committee in Institutes of Financial Technologist of Asia (IFTA), Chairman of the Curriculum Advisory Board of Data Science Business School of Hang Seng University, board advisors of the University of Hong Kong Business School, CUHK MBA Business School, while also serving the Community Chest as member in the Fund Allocation Committee.